Privacy Policy
Last updated: March 14, 2026
Introduction
At Hamro Exam, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Information We Collect
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Educational institution and faculty
- Academic records and test performance data
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. This Usage Data may include:
- Your computer's Internet Protocol address (e.g., IP address)
- Browser type and browser version
- The pages of our Service that you visit
- The time and date of your visit
- The time spent on those pages
- Unique device identifiers and other diagnostic data
Test and Performance Data
When you take mock tests on our platform, we collect and store your answers, scores, time taken, and performance analytics. This data is used to provide you with insights about your progress and to improve our testing algorithms.
How We Use Your Information
Hamro Exam uses the collected data for various purposes:
Data Security
The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.
- Access Control: Strict access controls and authentication procedures protect your data from unauthorized access.
- Regular Backups: We perform regular backups to prevent data loss.
However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Cookies Policy
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use cookies for the following purposes:
- To keep you logged in to your account
- To remember your preferences
- To analyze how you use our platform
- To improve your user experience
Your Rights
You have certain rights regarding your personal information:
Right to Access
You have the right to request copies of your personal data.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data.
Right to Data Portability
You have the right to request that we transfer the data we collected to another organization.
Third-Party Services
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We use:
- Google Analytics for traffic analysis
- Payment processors for subscription handling
- Cloud service providers for data storage
- Email service providers for communication
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- hamroexam1@gmail.com
- www.hamroexam.com/contact
- Hamro Exam
New Baneshwor, Kathmandu 44600, Nepal
By using our service, you consent to our privacy policy.
If you do not agree with this policy, please do not use our website or services.